This instructor-led course teaches best practices for business process management (BPM) project leadership and answers common questions about managing BPM projects.

In this course, you will learn how to use the process playback methodology to achieve a faster alignment between their business needs and the implemented solution, which can reduce delivery risk and increase user acceptance. You will learn how they can deliver projects faster and with greater predictability by using IBM Business Process Manager to define, implement, and measure a process without the rework that traditional technology implementations often require. You will also learn how to recognize the most frequently encountered obstacles for BPM projects, and how to mitigate the associated risks.

The course uses a collaborative learning environment, with hands-on demonstrations and exercises to reinforce concepts and check understanding. You will work together to discuss topics and perform the exercises, which provide an opportunity to practice their new project management skills.

There is no lab environment for this course. You will use their own spreadsheet software during the course to complete lab exercises.

Target Audience:

This course is for team members who develop and manage BPM implementation plans.

Prerequisites:

You should have:

  • basic project management knowledge
  • Successfully completed course Starting and Succeeding with BPM (ZB727GB)
  • or have equivalent basic familiarity with BPM concepts

Content:

  • BPM project overview
  • The discover and document phase
  • The plan and implement phase, part I
  • The plan and implement phase, part II
  • The deploy phase and the manage phase
  • Project to program
  • Course summary

Global Knowledge is the worldwide leader in IT and business skills training. They deliver via training centers, private facilities, and the Internet, enabling their customers to choose when, where, and how they want to receive training programs and learning services.

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Contact information not available.

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