Basic Airline Customer Service Skyline University College

Course Overview:

The Confederation of Tourism and Hospitality (CTH) is the UK's leading professional awarding body for qualifications in the specialist growing commercial sector worldwide.

Over the last 30 years CTH has focused on developing and adding value to careers in the industry, globally. CTH was established in 1982 as a specialist professional body in the UK to focus on the training needs of new entrants to the hospitality and tourism industries, and now has accredited colleges worldwide delivering sought after CTH qualification.

Course Introduction

The Airline Customer Services Course has been designed to provide its participants at entry level to the air transportation industry with the knowledge of the applicable passenger handling services and the skills to process a customer’s needs at the airport in an efficient and professional manner at a basic level according to the prevailing international industry standard.


This program is designed for those who intend to make a career out of the air transportation industry starting at an entry level, or those who already have a place in the industry but without the professional qualification required to succeed in an airline, airport or ground handling agency.

Why choose Skyline University College?

Skyline University College (SUC) was established in 1990 in Sharjah, a city that has been recognized as a hub for education, culture and heritage by UNESCO. The SUC was established under the patronage of H.H. Sheikh Dr. Sultan Bin Mohammed Al Qassimi, the member of the UAE Supreme Council and the Ruler of Sharjah. H.H. Sheikh Dr. Sultan Bin Mohammed Al Qassimi has always supported SUC in its pursuit to offer high quality education. SUC believes in responding innovatively and effectively to train human resources and fulfill educational needs of industries like Aviation, Hospitality, Travel & Tourism, Information Systems, Marketing, Business Management and Finance sectors, and is presently one of the leading Universities in Northern Emirates.

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