Course details
Objectives:- Understand all ISO 9001, ISO 14001 and ISO 45001 clauses and sub-clauses
- Be able to explain to colleagues any detail of ISO 9001, ISO 14001 and ISO 45001
- Plan, conduct and report management system audits
- Be a driving force in an organisation’s improvement processes
- Audit supplier companies to advise on improvement
- Plan and perform added value management system audits focusing on improvement
Day 1
Quality Management System (QMS) Audit
- ISO 29001:2010 and 9001:2015 QMS International Standards
- Review of 29001 Clauses 4-8 and 9001 Clause 9 Internal Audit Requirements
- Quality System Requirements
- Types and Levels of QMS Internal Audits
- Documentation in the Quality Management System
- Roles and Responsibility of Auditors
Audit Preparation and Setup
- Terminology and Definitions
- Audit Concepts and Principles
- Planning and Conducting Effective Audits
- Producing Audit Programme and Procedure
- Audit Terms of Reference
- Interview and Note-taking Skills
Conducting an Internal Audit
- Internal Audit Process
- Creation of Effective Audit Checklists
- Communications during Audit
- QMS Documentation Review
- Key Personnel Interviews
- Physical Site Observation
Preparing Audit Report
- Review of Non-conformities and Observations
- Audit Findings and Conclusions
- Preparation of Internal Audit Report
- Corrective Action Plan
- Presentation of Audit Report
- Monitoring and Close-out of Non-conformities
Job roles this course is suitable for:
Senior Manager , Billing Operations , Quality Control Manager , • Purchasing ManagersCourse Location
About Global Development for Training
Introduction:
Training has become of great importance to managers of various organizations and institutions where training is an effective way to increase employee's efficiency at all stages of his work. It develops his abilities, skills and provides him with new information which is an influential factor in the process of upgrading the employee and increases his authorities and responsibilities.
The last two decades have witnessed a major transformation in the training knowledge. It has become Knowledge-based science; it is the only way to progress and development.
The need of Knowledge-based science is now a scale of new wealth. It requires a distinct type of education and lifelong training in acquiring knowledge and updating on an ongoing basis. This was an important reason that led to establishment of Global Development for Training (G.D.T).
Establishment:
Global Development for Training was established in 2012 in UAE - Permit No. 91,288 in Dubai to provide training and consulting services and staff development with the latest training methods in the world and in line with the global market to meet all the strategic requirements of the global markets in an environment based on modern knowledge, through the best human development trainers in the Arab world and the rest of the world, to reach the highest level of quality, creativity and developing clients and participants.
Vision:
To be one of the best training centers in the world which train and qualify the leaders and staff of the Arab World with the latest training methods in the world.
Mission:
We seek to provide strong training base to provide training and consulting services that meet all the strategic requirements for global markets in an environment built on knowledge, and through professionals Instructors in the world. Therefore, we put our goals in order to reach the highest levels of quality and creativity.
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