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- Locations: Dubai Riyadh Istanbul England - United Kingdom Kuala Lumpur Singapore Barcelona Manhattan - United States
- Duration / Course length: 5 Days
- Starting Date: Enquire About It
- Timings: Enquire
Course details
Course Introduction:
Gain essential knowledge of ADR, learning about different dispute resolution mechanisms outside of court, including arbitration, negotiation, and mediation.
Course Outcomes:
Evaluate alternative methods of resolving commercial disputes
Distinguish between forms of ADR that give a binding decision and others that facilitate agreement between the parties
Evaluate strategies for resolving conflict
Prepare their organisation to participate in a dispute resolution process
Plan a negotiation, including considering contingencies in the event of failure
Apply negotiation techniques to typical commercial disputes
Use appropriate behavioural styles in negotiation
Consider the merits of using an intermediary to facilitate a win-win result
Manage conflict through a negotiated approach
Achieve mutually satisfactory outcomes in resolving contractual disputes
Who Should Attend:
Legal managers
Finance managers
Commercial managers
Claims managers
Supply Chain, Procurement and Purchasing Managers
Contract Managers, Engineers and Analysts
Anyone involved in the management of commercial relationships
Course Topics:
Introduction to Dispute Resolution
Typical Causes of commercial disputes
Common legal remedies from court action
Do we want an enforceable court judgment?
Litigation strengths and weaknesses
Considering ADR contract mechanisms tiered clauses
Jurisdiction and applicable law issues
Dispute case studies and exercises
Arbitration
Arbitration principles
When is arbitration appropriate?
Selecting and appointing the arbitrator and the forum
Strengths and weaknesses of arbitration
What happens if we lose?
Recognition and enforcement of arbitration awards
Arbitration variants
o Pendulum arbitration
Class exercise: Preparing for arbitration
Negotiating solutions to disputes
Conflict management styles
Distributive and integrative negotiation
Building relationships to improve success
BATNA Whats my Plan B?
Negotiation phases
Using the third side in negotiation
Class exercise: Negotiation preparation and role play
Mediation
Mediation fundamentals
Facilitated negotiation and neutral intermediaries
Appointing and Working with a mediator
Process and Stages of a mediation
Reaching a settlement agreement
Class exercise: Mediating a dispute
Other Dispute Resolution Mechanisms
What are the other choices and when might we use them?
Conciliation
Settlement conference
Expert determination
Neutral evaluation
Dispute Review Boards
Med/Arb
Ombudsman
Course summary and final exercises
Eligibility / Requirements
N/A
About LCT International
LCT International is a premier provider of executive education, delivering world-class training and consultancy solutions to international governments, corporations, and professionals worldwide. With a legacy of excellence, innovation, and impact, we help professionals and organizations develop the skills, strategies, and leadership capabilities needed to thrive in today’s dynamic global economy.
Our programs are designed to bridge the gap between theory and practice, ensuring that every learning experience translates into real-world success. Whether you’re a senior executive, aspiring leader, or organization seeking to upskill your workforce, LCT International provides cutting-edge training tailored to your specific needs.
Why Choose LCT International?
- Global Recognition & Expertise – With a strong legacy in professional development, we have trained leaders from over 500 organizations across 100+ countries, making us a trusted name in executive education.
- Tailored Learning Solutions – Our programs are designed to meet the evolving needs of industries, ensuring practical, results-driven learning that enhances careers and strengthens organizations.
- Industry-Leading Faculty – Learn from renowned experts and practitioners with decades of experience in leadership, finance, HR, operations, and strategic management. Our trainers bring real-world insights and case studies to every session.
- Flexible Training Formats – Whether you prefer onsite sessions in global locations, immersive executive retreats, or live virtual training, we offer seamless learning experiences that fit your schedule.
- A Legacy of Excellence – Formerly London Corporate Training (LCT), we have evolved into LCT International, reinforcing our commitment to expanding global access while maintaining our rich heritage of quality education. This transition reflects our continued dedication to offering enhanced learning experiences that cater to professionals worldwide.
- Practical & Impactful Learning – We go beyond theoretical training by integrating interactive workshops, real-world case studies, and hands-on simulations, ensuring that participants can apply what they learn immediately in their professional environments.
Our Areas of Expertise
- Leadership & Strategic Management – Executive leadership, corporate strategy, decision-making, and change management
- Finance & Banking – Financial risk management, corporate finance, investment strategies, and international banking
- Human Resource Management – Talent management, organizational development, performance management, and employee engagement
- Operations & Project Management – Agile project management, supply chain optimization, and operational excellence
- Marketing & Business Development – Digital marketing, brand management, customer experience, and market expansion strategies
- Public Sector & Government Training – Policy development, governance, and regulatory compliance
At LCT International, we don’t just teach – we transform careers, empower professionals, and drive organizational success.
Take the next step in your professional growth!
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