Administer Benefits

Course details

This unit addresses the skills and knowledge required to administer benefits. It covers identifying benefits eligibility, calculating benefits eligibility and payouts, managing and communicating the various benefits schemes, and tracking benefits claims to investigate disputes and check for abuse.

1. Provide administrative support and information to staff in accordance to legal, organisational and professional requirements and guidelines
2. Liaise with key stakeholders to gather information and facilitate internal staff movement
3. Provide follow-up administrative support in accordance with organisational requirements and privacy and confidentiality requirements
4. Update staff data in accordance with organisational requirements and privacy and confidentiality requirements