Course details
COURSE OBJECTIVES
The course will use a case-based approach to imbue mindsets and impart the knowledge and skills to work effectively in intra and inter-organisational teams to deliver the multi-disciplinary demands of Property & Facilities Management services and work.
COURSE PROGRAMME
INDIVIDUAL, GROUP AND TEAMWORK
- Individual & Work Outcome
- Groups & Group Work Outcomes
- Teams & Teamwork Outcomes
TRAITS OF EFFECTIVE TEAMS
- Good Communication & Social Interaction
- Dependent & Yet Independent
- Individual & Team Accountability & Responsibility
- Shared Goals & Team Processing
- Dispute Resolution Process
BARRIES TO EFFECTIVE TEAMWORK
- Cultural
- Individual
- Task Requirements
- Physical: Size & Geographical
LEADERSHIP & COACHING
- Purpose & Principles
- Coaching & Mentoring Models
- Dos and Don'ts
- Collaborative Coaching: GROW Model
FORMING EFFECTIVE TEAMS
Understanding the Power & Purpose
Stages
- - Forming: Defining Purpose & Goal
- - Storming: Working Together / Power Struggle / Dealing with Conflicts
- - Forming: Defining Purpose & Goal
- - Performing: Achieving Trust & Teamwork
Critical Factors for Strong Teams:
- - Team Goals
- - Team Structure
- - Forming: Defining Purpose & Goal
- - Roles of Team Members: Leaders & Followers
- - Timeline Consensus
SOLVING PROBLEMS AS A TEAM
The Six Thinking Hats
Encouraging Brainstorming
Building Consensus
FM CASE-BASED LEARNING
Case: Embarking on a FM Service Contract Overseas
Encouraging Teamwork
- - Some Things to Do
- - Some Things to Avoid
- - Some Things to Consider
WHO SHOULD ATTEND
The course will benefit those who have a vested interest in buildings including:
- Developers
- Building Owners
- Government Officials
- Architects
- Engineers
- Project Managers
- Quantity Surveyors
- Contractors/Sub-Contractors/Suppliers
- Property Managers
- Facilities Managers
- Maintenance Managers
- Management Corporations
- Town Councils
- and Others
Job roles this course is suitable for:
Facilities Manager , Facilities Management Engineer , Assistant Facilities ManagerCourse Location
About Real Estate & Construction Centre
The Real Estate and Construction Centre (RECC) was established in 1993 to provide an alternative avenue for quality education, research and advice for the real estate and construction industry.
It has its headquarters in Singapore and a regional Centre in Malaysia. There are plans underway to establish other regional Centres in Brunei, Indonesia, Hong Kong (SAR) and PRC.
RECC is privileged to be networked to major international real estate and construction R&D Centres and work with experts from academia and the industry to provide state-of-the-art technology transfer, research and advice.
See all Real Estate & Construction Centre courses- Facilities Management Endorsed Diploma (Level 6) Inspire London CollegeSGD 31
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