IATA - Foundation Diploma هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Travel Environment
Module 1: Travel and Tourism Industry and the Travel Professional
Get an Introduction to the fast changing and exciting world of travel and tourism
Module 2: Geography in Travel Planning
Travel professional use destination geography every day. In this module, learn to plan and arrange itinerary for your passengers.
Module 3: Travel Formalities
Provide accurate and timely advice on visa/passport requirements, customs and currency regulations
Module 4: Air Transport Essentials
Recognize reservation elements, codes and important terms to be able to plan the itineraries.
Products and Services
Module 5: Land Transport- Introduction to Passenger Rail
Become familiar with various types of rail services and train schedules when arranging intermodal travel.
Module 6: Land Transport- Car and Camper
Appreciate the difference between car and camper rentals. Help your client avoiding nasty surprises at the rental counter.
Module 7: Hotel Products and Services
Get tips in the various types of accommodations, Manage customer expectations pertaining to lodgings.
Module 8: Water Transport-Cruise Products
Provide your clients the holiday choice to suit their tastes, cultures and price preferences. Be familiar with the type of cruises from contemporary, Premium to Ultraluxury.  
Module 9: Pre Packaged Tour Products
 Get an insight on how to custom-design tours and create tour brochures while keeping track of important administrative information.
Module 10: Service the Travel Customer
Win customer loyalty through positive customer care even in the most challenging conditions. Equip yourself with the skills and knowledge to ensure that your frontline contact with the customer is remarkable.
Fare/Ticketing and Technology
Module 11: Fundamentals in Air Fare and Ticketing
Price International Tickets and learn to interpret IATA and carrier fare rules to offer the best fare quote.
Module 12: Technology in Travel Industry
Learn the important role of information technology in the travel industry. This module is accessible only online and is valid only in your enrollment period. The license is limited to one user.
Module 13: Electronic Booking Tools (GDS Functionality)
Access the EBT module online to learn practical computer entries and interpret Global Distribution System (GDS) responses. Check out facsimiles of GDS screen displays.
  تحديث بتاريخ 30 April, 2018