تفاصيل الدورة
This workshop is designed for participants to learn how to excel at customer service in any given industry. It provides guidelines and best practices for providing stellar customer service enabling support staff to maintain and generate customer loyalty.By the end of the course, participants will be able to:
- Understand customer service and expectations
- Know the importance of service standards
- Effectively communicate with customers according to company policies
- Champion a customer-centric attitude
- Be prepared to handle difficult customers and situations
وظائف مناسبة لهذه الدورة
Customer Service Representative (CSR) , CSR , Reception & Office Administrator , Customer Care Coordinator , Junior Project Manager , Shop Manager , Sales Exe , Property Consultant , Customer Relation Representative , IT ConsultantsCustomer service أسئلة ذات صلة
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