- مدة الدورة التدريبية: 20 Hours
تفاصيل الدورة
Course Overview
Customer service within the healthcare industry has its own unique challenges in providing first-class healthcare and patient satisfaction.
The highly experienced, native-speaking English tutors use a dynamic, interactive and modern approach utilizing emerging technologies such as virtual and augmented reality, social media as well as traditional methods; audio-visual aids, games and role plays to introduce the basics of customer service and the specifics of providing it in a healthcare setting.
Our aim is to develop the skills of the individual to deal with a variety of everyday situations including how to manage conflict with confidence and competence.
Health care professionals, whether you work in dietary services, environmental services, or as a nurse's assistant.
What we Teach & Career Path
- Improve your communication skills at work and your English knowledge in key areas of healthcare
- Helping you improve your Healthcare vocabulary
- Work on career enhancement through interview practice and application
- Connect you with Health care employers
- Give greater understanding of Healthcare provision
الموقع
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