تفاصيل الدورة
This course enables students to achieve a better understanding of the Service Lifecycle and the processes:Service Strategy (SS)
Service Design (SD)
Service Transition (ST)
Service Operations(SO)
Continual Service Improvement (CSI).
Key features
- 2 days of instructor led classroom training
- ITIL Intermediate exam
- Hard copy of the material
- Softcopy of the material
- E- certificate
- Highly competent and ITIL Expert certified trainers
المتطلبات
ITIL Foundation is the eligibility criteria for ITIL Intermediate
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