تفاصيل الدورة
OVERVIEWEffective customer Service management skills drive all successful organizations. In this study guide you will learn key customer Service management skills that you can adopt in your organization to deliver endless results.
This course will cover the following key topics:
- Customer Service Basics
- Developing Responsible Customer Service Skills
- Developing Verbal and Nonverbal Communication
- Customer Service Best Practices
- Attracting Loyal Customers
وظائف مناسبة لهذه الدورة
Customer Service Representative (CSR) , موظفة إستقبال , Call Center Team Leaderالموقع
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