Supervisory Skills هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Program Objective

By the end of this workshop participants will be able to:-

• Clarify the scope and nature of a supervisory position.
• Learn some ways to deal with the challenges of the role.
• Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
• Learn key techniques to help you plan and prioritize effectively.
• Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
• Develop strategies for motivating your team, giving feedback, and resolving conflict

Program Outline

• Introduction and Course Overview
• Adjusting to Your Role
• A Supervisor’s Responsibilities
• Making Plans
• Setting Goals
• Problem Employees
• Synergy
• Trust
• Team Development
• Communication
• Motivation
• Providing Feedback
• Delegation
• Dealing with Conflict
• Discipline