تفاصيل الدورة
This course discusses the scheduling process, scheduling engine, and scheduling service activities in detail since they are key entry points in the scheduling process. It also discusses how to use service scheduling in situations that have complex scheduling requirements.
At Course Completion
After completing this course, students will be able to:
- Identify key service scheduling concepts
- Compare service scheduling business scenarios
- Understand the service scheduling process flow
- Set up work schedules for users, facilities or equipment
- Close, cancel or reschedule a service activity
- Learn how service activity records synchronize with Microsoft Office Outlook
- Incorporate customer preferences when scheduling service activities
الموقع
نبذة عن معهد NetAssist
As the forerunner of infocomm technologies, we are committed to providing the highest quality of training to IT professionals, both novice and experienced. We are an advanced IT training and professional certification provider and have, since established in year 1999, provided the most comprehensive classroom education in the industry. Training with us provides you with valuable hands-on learning and in-depth instruction in a highly structured environment. Our experts are there to support you in the sharpening of your technical skills.
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