تفاصيل الدورة

This instructor-led course provides students with an overview of Service management features and functionality in Microsoft Dynamics AX 2012.This course covers the major functions and describes how service management is integrated with the Project management and accounting module. The participants for this course should have basic knowledge of the earlier versions of Microsoft Dynamics AX.

Module

  • Module 1: Introduction
  • Module 2: Service Agreements
  • Module 3: Service Orders
  • Module 4: Service Level Agreements
  • Module 5: Service Dispatcher
  • Module 6: Repair in Microsoft Dynamics AX 2012
  • Module 7: Service Management Bill of Materials
  • Module 8: Service Subscription
  • Module 9: Using the Enterprise Portal for Service Management
تحديث بتاريخ 08 November, 2015

نبذة عن معهد New Horizons Egypt

Founded and headquartered in Anaheim, California, New Horizons Learning Centers was named the world's largest independent training company by IDC.

The Company is both an operator and franchisor of training centers that offer a broad range of Technical Training, Desktop Application, Business Skills and English Language courses for all levels of users in multiple delivery methods and formats.

New Horizons provides approximately three million student days of instruction annually with location around the globe.

New Horizons sets the pace of innovative training programs that meet the changing needs of the industry. With 2400 qualified instructors in over 2100 classrooms at 300 centers in 60 counters around the world.

New Horizons offers more courses, at more times, in more delivery methods than any other training company.

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