السعر: 2,500 درهم
تدريب إفتراضي أونلاين. المحاضرات قد تكون فردية أو ضمن مجموعة.

تفاصيل الدورة

The IT Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. The ITIL v4 is the latest version and the ITIL V4 training and certification course will focus on the fast-paced and complex scenarios and provide detailed knowledge on managing the information technology in the modern service economy. ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
 
The ITIL 4 Foundation qualification is intended to introduce candidates to the management of modern IT-enabled services, to provide them with an understanding of the common language and key concepts, and to show them how they can improve their work and the work of their organization with ITIL 4 guidance. Furthermore, the qualification will provide the candidate with an understanding of the ITIL 4 service management framework and how it has evolved to adopt modern technologies and ways of working.
 
 
 
Learning Outcome:
  • How ITIL principles can help an individual to understand and apply service management in their organization
  • Gain a mastery of Service Management including, generic concepts, key principles, and ITIL 4 process models, all of which are required for the ITIL Foundation exam
  • How to use ITIL tools and techniques in order to improve efficiency and the customer experience
  • Know the purpose and key terms of 15 ITIL practices
 Who needs the course?

Anyone seeking ITIL Foundation certification and everyone interested in aligning IT with business, controlling or reducing IT costs, improving IT service quality, and balancing IT resources in the most effective manner.
  تحديث بتاريخ 13 March, 2023

المتطلبات

No prerequisite or eligibility criteria are present for taking ITIL Foundation exam.
 

وظائف مناسبة لهذه الدورة

ITIL Change Mgmt-Lead , ITIL Ops-Administrator , ITIL Analyst

نبذة عن معهد Zabeel International Institute of Management and Technology

Zabeel International Institute of Management & Technology was established in 1988 and it is accredited by the Ministry of Education, UAE. Zabeel International has its affiliated training centers in various countries like UAE, India etc. Zabeel International is also accredited by The University of Cambridge International Examinations, UK; Academic College of London, UK; Project Management Institute, USA; IATA/UFTAA, Montreal. Canada; CIPS, UK; CILT, UK, ACCA, CIMA etc. We offer training programs to professionals in various fields like Administration, Engineering, Construction, Projects, Accounts & Finance, Management Languages etc, to give them that extra edge in the work place.

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