- مدة الدورة التدريبية: Upto 1 Hour
مدرب الدورة
TraCert LLC
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تفاصيل الدورة
The ITIL ® 4 Specialist: Create, Deliver and Support course is part of the ITIL 4 Managing Professional four (4) course series. Individuals who are new to ITIL 4 and working to achieve the ITIL 4 Managing Professional (MP) designation will need to complete all four (4) courses and pass the related certification exams.
When you complete this course you will know how to:
- Improve established practices
- Understand how services are developed
- Know how users are supported with value streams
- Increase service efficiency
- Create effective workflows
The Create, Deliver and Support course teaches you how to plan and manage your resources into effective and integrated value streams. In this course, you will learn how IT teams collaboratively develop services to meet the demands of their customers for co-created value as well as the demands of the ever-changing digital environment.
Why Should You Take This Course?
Everyone who is involved in creating, delivering and supporting services in the digital world. Today’s world is all about creating and delivering effective services that are designed to meet and exceed customer expectations. Understanding how to effectively create, deliver and support services is a must. If you are involved in creating, delivering, supporting and/or managing of services, this certification will give you the toolset you need to improve service management methods and enhance the efficiency of your organizations digitally enabled products and services.
Course Features:
- Lifetime Course Access
- Video Tutorials
- Instructor Q&A Support
- 1 PeopleCert Exam Voucher
- 1 Free Exam Retake if Required
Who Should Take This Course?
This course is designed for IT Operations Managers, Service Desk Managers, Development Managers, Developers, Infrastructure Operations Engineers, Change and Release Managers, Incident Managers, Problem Managers, Service Transition Managers, Application Operations Engineers, Availability Managers, IT Coordinators, Networks Systems Administrators, IT Support Managers, Technical Support Engineers, Information Security Personnel, Data Center Support Specialists and others.
In order to take this course you much hold the ITIL 4 Foundation Certification or the ITIL 4 Managing Professional Transition Certification. In order to sit for the exam, you must complete this course and receive the official Letter of Attendance for this course.
تحديث بتاريخ 13 February, 2023المتطلبات
This course is designed for IT Operations Managers, Service Desk Managers, Development Managers, Developers, Infrastructure Operations Engineers, Change and Release Managers, Incident Managers, Problem Managers, Service Transition Managers, Application Operations Engineers, Availability Managers, IT Coordinators, Networks Systems Administrators, IT Support Managers, Technical Support Engineers, Information Security Personnel, Data Center Support Specialists and others.
In order to take this course you much hold the ITIL 4 Foundation Certification or the ITIL 4 Managing Professional Transition ; In order to sit for the exam, you must complete this course and receive the official Letter of Attendance for this course.
نبذة عن معهد TraCert
TraCert is committed to building a talent ecosystem of highly qualified, certified professionals with excellent upward mobility. We offer comprehensive certifications in the hottest areas of technology, including cloud architecture and services, networking, IT security, and project management.
Our curated trainings are:
- Prepared by real, certified industry experts.
- Accessible from anywhere, at any time.
- Accompanied by rigorous exams from recognized institutions.
- Presented in English.
For Individuals:
TraCert is passionate about helping you figure out what you need, get it, and use it to grow your career. That means comprehensive services, from certification planning and completion to CV and job-hunting support.
BONUS: We’ll promote you to our business partners, who are always seeking new talent and look to us as a trusted source for certified candidates.
For Businesses:
Your team needs today’s most important certifications, but who has the time to research the choices and provide study support? We do! TraCert is fully committed to ensuring our business partners’ teams encompass the most qualified IT professionals by managing all training and certification needs.
BONUS: By partnering with us, you’ll gain access to an ever-growing pool of talented candidates who have already completed their certifications.
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