HR: Creating a Successful Working Environment هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

• Gain an understanding of how and why some employees may behave inappropriately
• Understand the impact that inappropriate behaviour can have on both your organisation and individual employees.
• Learn the three parties that can be involved in inappropriate behaviour - the 'victim', the 'perpetrator' and the 'bystander'.
• This course is for anyone who works or manages in an office environment.

This course will teach you how to create a successful working environment by recognising inappropriate behaviour in the office work space and how deal with this in the most efficient and sensitive manner. You will be taught this through learning to think of those participating in inappropriate behaviour in three distinct categories - perpetrator, victim and bystander.

Skill Boosters are an online workplace training company who work with leading experts to develop and deliver training for the workplace. Skill Boosters are widely known and trusted by many organisations across the world. They combine expert video content, analysis and interactive learning to create a learning experience that will truly benefit their learners.

This is a great course for absolutely anyone who works, or has worked, in an office environment and wishes to be fully equipped to deal with any sort of inappropriate behaviour they may encounter.

• Welcome and how to use this course
• Say hi to your fellow students and tell them why you're taking this course!
• Share this course with your family and friends!

• The impact of bullying and harassment
• Handout - Impact of bullying and harssment
• Useful definitions of bullying, harassment and victimisation
• Quiz 1 - Bullying and harassment test

• Perpetrators, victims and bystanders
• Handout - Perpetrators, victims and bystanders
• Quiz 2 - Perpetrators, victims and bystanders test

• Tackling inappropriate behaviour
• Handout - Tackling inappropriate behaviour
• Quiz 3 - Tackling inappropriate behaviour test

• Victim interventions
• Bystander interventions
• Manager interventions
• Handout - Effective interventions
• Quiz 4 - Effective interventions

• Quiz 5 - Course assessment

• What will You study next?