تفاصيل الدورة
Day 1Stakeholder management overview
· Defining project stakeholders
> APM Definition
> PMI Definition
· A practical definition of project stakeholders
· Stakeholders management skills set
> Technical skills
> Business insights
> People skills
Day 2
Categorizing and prioritizing project stakeholders
· Dimensions of stakeholders' categorization
· Power and interest matrix
· Power and influence matrix
· Power and knowledge matrix
· Stakeholders engagement assessment matrix
· Developing stakeholder register
· Stakeholder management plan
· Stakeholder groups classification
Day 3
Managing project stakeholder communications
· Stakeholder communication plan
· Stakeholder communication channels
· Holistic approach to communication
· Managing stakeholders in a virtual world
· Managing difficult stakeholders
· Managing project stakeholders' conflicts
· Conflict management styles
· Factors affecting conflict modes
Day 4
Leading project stakeholders
· Project managers as leaders
· Disciplines of leading project stakeholders
· Leadership time continuum
· Leadership capability continuum
· The leadership matrix
· The leadership matrix actions
· Choosing the right leadership style for stakeholders
· Situational leadership model
Day 5
Negotiating with project stakeholders
· Types of negotiations
· Negotiation mindsets
· Critical concepts of win-win negotiation
· Characteristics of good negotiators
· Negotiations and building coalitions
· Stages of negotiation process
· Negotiation strategies
· Negotiation best practices تحديث بتاريخ 16 May, 2024
المتطلبات
There are no eligibility requirements to attend this course.
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