Change Management &Building High Effective Teams هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

• Understand the key drivers of change, both internal and external
• Know how to implement change initiatives effectively
• Enable your team to come to terms with change quickly and easily
• Understand the core issues of motivation and the practical steps to take for effectiveness
• Know how to build effective and high performing teams
• Know your Emotional Intelligence () Profile and what it means for you
• Know and use the 5 core competencies of
• Know and use persuasive techniques and skills to influence and persuade even more effectively

• Introductions and Objectives
• What changes have you seen and what are the implications for us as leaders?
• PESTLE Model
• What should we do and consider when implementing change?
• The Reactions to change
• The Responses to change
• The Change Curve
• The 4 Stages of Learning
• The Styles of Learning

• Review Day One
• Why Change goes wrong
• The Critical Success Factors
• The Six Essentials of Change:
  1. Identify the reasons
  2. Establishing the results required
  3. Planning and Management
  4. Involving Stakeholders
  5. Monitor and Feedback
  6. Structure and Support

• Review days One and Two
• What is your role as a leader?
• What are the essential skills of an effective leader?
• What is motivation and why is it important?
• The X/Y Manager
• Video: 21st Century Motivation
• The communication bridge
• What can we do to build trust and collaboration with staff?
• What are the areas of communication that we can enhance?
• The communication ladder

• Review day Three
• What is a high performing Team?
• The building Blocks of High Performance
• The Emotional Intelligence Questionnaire
• You Profile
• The 5 Core Competencies of
• Video: Empathy
• What is Persuasion? What is Influencing? What is the difference?
• Push and Pull communication
• PROVE Model
• The Six Key Persuaders

• Review Day Four
• The Skills of Leading Change and High Performance
• The behaviours that get results
• Listening for Results!
• Beyond Listening
• The Ball Exercise
• Risk it!
• Action Planning