FETAC Level 6 Supervisory Management هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Proposed Course Outline

Four Units:

Unit 1 Supervisory Management

Unit 2 Operational Planning

Unit 3 Team Leadership

Unit 4 Organisational Skills

Learning Objectives

At the end of the Supervisory Management Module participants will be able to:

• Detail the characteristics of a highly effective supervisor
• List the ingredients for effective verbal and non verbal communication
• Recognize, harness and capitalize on different learning styles, personalities and behaviours
• Facilitate constructive feedback that motivates team members to strive for increased performance.
• Earn respect and not expect respect
• Identify different motivation strategies and ultimately motivate team members in accordance with international best practice
• Implement the Time Efficiency Cycle and achieve the critical time required to address the pre-requisites for delegation; namely training and planning

At the end of the Operational Planning Module participants will be able to:

• Explain the benefits of planning.
• Develop effective, realistic and accurate plans that surpass targets
• Explore a range of different short, medium and long term plans employed in the workplace
• Undertake a training needs analysis for team members
• Develop and deliver a 1-2-1 skill demonstration plan in accordance with international best practice.

At the end of the Team Leadership Module participants will be able to:

• Understand what teamwork is and how it works
• Apply the situational leadership model and provide the right style of leadership at the right time, appropriate to the task and individual.
• Facilitate group meetings for problem solving and planning.
• Manage and address difficult personalities and behaviours in accordance with legislation and company procedures and policies.
• Recognize the different stages of group development.
• Conduct performance appraisals.

At the end of the Organisational Skills Module participants will be able to:

• List the functions of a supervisor/manager
• Delegate effectively in accordance with international best practice
• Apply best practice in time management
• Maximize Meetings
• Deliver presentations and recognise best practice with regard to designing powerpoint slides.