Edexcel Level 2 Certificate in Business Administration هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Course Summary

Explore the role of working in administration and the sort of tasks administrators carry out. This includes how to work in teams and how the organisation relates to its customers. Learn the guidelines and procedures administrators follow and why they are important. Explore a range of IT equipment and how to use common software for business processes, including techniques for managing information.

Course Description

The Edexcel Level 2 Certificate in Business Administration is a 200-hour qualification consisting of two mandatory units. Both units each consist of 100 guided learning hours.

• Understanding the business environment (100 guided learning hours)

                â—¦ Understand the role of administrators

                â—¦ How to work effectively with other people

                â—¦ Customer service and how to deal with problems

                â—¦ Personnel procedures and legislation 

• Working in a business environment (100 guided learning hours)

                â—¦ Procedures for administrative tasks

                â—¦ Techniques for managing information

                â—¦ IT applications and equipment

                â—¦ Know procedures for using office equipment