- الموقع: 45 Ebn Kotayba St., Behind Military Records, Seventh Quarter, Naser City, Cairo - Egypt
- مدة الدورة التدريبية: 4 Hours
تفاصيل الدورة
In this course, you will learn important principles and skills that you can utilize as a remote customer service representative. Generally, the customer initiates the process of contacting the service provider when they encounter a problem, such as a defect, poor service, or liability. There are degrees to customer emotion and the emotion varies based on the intensity of the problem on the measurable scale. One must stay calm while communicating a problem or there could be an… + المزيد
الموقع
نبذة عن معهد Generations Consulting & Training
Generations Is a fast growing company that provides pivotal business solutions, which empoTheyr our clients with the necessary tools to self-sustain themselves, and to cope with the rapid development of the Egyptian market.
They have a comprehensive understanding of the needs and challenges of the various Egyptian market segments and our business consultancy approach is custom-tailored to those needs and challenges.
Our Team
They have a team of highly qualified consultants and experienced technical and consulting professionals who understand the critical issues facing business today & who offer proven methods & comprehensive services that streamline process & reduce complexity of operations. More importantly our solutions are custom tailored to business, saving companies money and taking them to a new level of competitive advantage.
عرض الجميع دورات Generations Consulting & Training- Telephone Handling Skills Diploma 1TRAINING2,497 جنيه مصريمدة الدورة التدريبية: Upto 16 Hours
- Telephone Skills Diploma Global Edulink1,857 جنيه مصريمدة الدورة التدريبية: Upto 12 Months