- مدة الدورة التدريبية: 6 شهور
- مواعيد الدورة: استفسار
تفاصيل الدورة
Program Fundamentals
- Starting Outlook 2013
- What’s New in Outlook 2013
- Understanding the Outlook 2013 Program Screen
- Understanding Items
- Understanding the Message Window
- Giving Commands in Outlook
- Using Command Shortcuts
- Using the Navigation Pane
- Using the Reading Pane
- Using the To-Do Bar
- Using Help
Composing and Sending E-mail
- Composing and Sending an E-mail Message
- Specifying Message Options
- Formatting Text
- Checking your Spelling
- Working with Hyperlinks
- Attaching a File to a Message
Receiving E‑mail
- Receiving and Reading E-mail
- Replying to and Forwarding a Message
- Opening an Attachment
- Deleting a Message
- Flagging a Message for Follow-up
- Using Color Categories
- Viewing Conversations
- Managing Conversations
- Sorting Messages
- Changing Views
- Printing a Message
More E-mail Features
- Saving Unfinished Messages (Drafts)
- Recalling a Message
- Resending a Message
- Using the Out of Office Assistant
- Delaying Sending a Message
- Using Quick Steps
- Inserting a Signature
- Using Stationery and Themes
- Changing Message Format
- Dealing with Junk E-mail
- Adding Addresses to the Safe and Blocked Senders List
- Changing Outlook’s Security Settings
- Inserting Screenshots
Working with Contacts
- Introduction to the Address Book
- Adding a Contact
- Adding a Contact from an E-mail
- Editing and Deleting Contacts
- Viewing and Sorting Contacts
- Mapping a Contact’s Address
- Working in a Contact Window
- Finding and Organizing Contacts
- Creating a Contact Group
- Printing the Contacts List
Organizing and Finding Information
- Exploring the Folder List
- Creating and Using Folders
- Managing Folders
- Using Instant Search
- Refining a Search
- Using Advanced Find
- Creating and Using Search Folders
- Modifying and Deleting Search Folders
- Sorting and Grouping Information
- Filtering Information
- Using the People Pane
Managing Outlook Data
- Using Mailbox Cleanup
- Using AutoArchive
- Manually Archiving and Retrieving Information
- Using a Personal Folders Backup Tool
- Importing Information
- Exporting Information
- Working with Personal Folders Files
- Working with Offline Folders
Course Syllabus:
Getting Started with Microsoft Outlook:
- Introduction to Microsoft Outlook and Outlook Online: Understand the purpose, capabilities, and differences between the desktop and online versions.
- Navigating the Outlook Interface: Learn to use the Outlook screen, including the navigation pane, reading pane, and the To-Do bar.
- Using Outlook Help: Access support resources for troubleshooting.
- Understanding Outlook's Features: Overview of email, calendar, tasks, and contact management.
Composing and Managing Emails:
- Creating and Sending Email Messages: Learn best practices for composing and formatting emails.
- Specifying Message Options: Customize delivery settings such as importance and read receipts.
- Attaching Files and Hyperlinks: Include attachments and links in your messages.
- Email Security and Junk Mail Handling: Protect your inbox from spam and phishing attempts.
- Configuring Automatic Replies (Out of Office): Set up automatic responses for times you're unavailable.
- Using Signatures and Templates: Personalize emails with custom signatures and email templates.
Receiving and Organizing Emails:
- Reading and Responding to Emails: Techniques for reading, replying, and forwarding messages efficiently.
- Managing Email Attachments: How to open, preview, and save email attachments.
- Organizing Emails with Folders and Categories: Use folders, categories, and flags to organize your inbox.
- Sorting, Filtering, and Searching Emails: Utilize advanced search and filter options for quick email retrieval.
- Handling Conversations and Threads: Manage email chains using conversation view.
Calendar Management:
- Creating and Managing Calendar Events: Schedule appointments, events, and meetings.
- Sharing and Publishing Calendars: Collaborate by sharing calendars with others.
- Using Reminders and Notifications: Set alerts for upcoming tasks and meetings.
- Printing and Exporting Calendar Views: Prepare your calendar for offline use or presentations.
Contact Management:
- Adding and Updating Contacts: Store and maintain accurate contact information.
- Organizing Contact Groups: Create distribution lists for sending group emails.
- Importing and Exporting Contact Data: Transfer contacts between Outlook and other applications.
- Using the Address Book and People Pane: Access and manage contact details.
Task and Note Management:
- Creating and Assigning Tasks: Use tasks to track personal and work-related to-dos.
- Managing Task Progress and Deadlines: Set due dates, mark tasks as complete, and track progress.
- Using Notes for Quick Reference: Save important information as notes within Outlook.
Advanced Features and Outlook Online:
- Using Quick Steps: Automate repetitive tasks to save time.
- Setting Up Rules and Alerts: Automate email management using rules for incoming messages.
- Working Offline: How to manage emails and other tasks when not connected to the internet.
- Syncing with Outlook Online: Access your Outlook data across devices using Outlook Online.
Data Management and Archiving:
- Using Mailbox Cleanup and Archiving: Free up space and manage data retention.
- Exporting and Importing Data: Backup Outlook data or transfer it to a different account.
- Managing .pst and .ost Files: Work with Outlook data files for data storage.
المتطلبات
Basic computer knowledge is required.Familiarity with keyboard skills is helpful.
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