تفاصيل الدورة
This course aims to increase the participants’ levels of Assertiveness Skills in their personal and professional lives. By introducing them to a range of personal effectiveness theories and models participants will have the opportunity to assess themselves and develop and action plan for performance improvement.
“This course definitely gave me more confidence.”
Course Benefits
- Improve assertiveness skills
- Gain increased confidence in the ability to make decisions
- Develop techniques to enhance communications and effectiveness
- Deal with criticism, anger and conflict
Course Programme
- Examining effectiveness
- Identifying difficult situations
- Recognising different behaviour and considering different behavioural options
- Considering verbal and non-verbal behaviour
- Considering the choices we make when dealing with different situations and extending our range
نبذة عن معهد Irish Times Training
As a leading provider of business, management and executive training, we are known for the quality of our programmes.
Our goal is to ensure an enhanced experience while offering value. The people who have benefitted from our expertise span HR departments across business, government, large corporations and SME’s as well as inpiduals. The relationship, with our customer is the cornerstone of our business.
Our executive education programmes are delivered by Ulster University and Boston College and include the Advanced Diploma and BSc Hons Management Practice and an MSc in Executive Leadership.
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