Medical Secretary Este curso é ministrado em inglês

Course details

Medical secretaries are the backbone of every GP practice, providing the first point of contact with the public and taking responsibility for the all-important job of taking appointments and providing crucial administrative support to the medical staff. Whether you’re already working in a doctor’s surgery or are looking for a change of career, this Medical Secretary Diploma will provide you with expertise and confidence in this important job where a caring, friendly attitude is every bit as important as efficiency and great organisational skills.

This course covers:

• Gain insight into the many day-to-day duties of a medical secretary.
• Learn how to keep on top of your appointment-booking system.
• Study different filing systems and gain the skills and confidence necessary to set up the one that works best for you.
• Understand the crucial issue of patient confidentiality and learn how patient confidentiality differs from patient privacy.
• Learn about the important job of keeping accurate and up-to-date medical records for patients.
• Break through medical jargon and terminology so you can provide efficient support to GPs.
• Get to grips with the technology used to generate electronic prescriptions, patient registrations and more.
• Become well-informed about important health and safety issues in the workplace.
• Gain confidence in supply and inventory management.
• Learn about the communication and people skills you will need to be a successful medical secretary.

Ultima actualização em  08 June, 2021