Certificate in Professional Receptionist Este curso é ministrado em inglês

Course details

Course Curriculum

As a Receptionist, you are often the first point of contact between the public the company you are working for. As such, it is vital that you create the right first impression, to ensure that the business keeps existing customers and attracts new ones. By being able to do the job effectively, you can help your employer to increase their turnover and will deserve recognition for your efforts in the form of promotion or pay increases over time.

To be a successful Receptionist you must have the right personality and possess technical skills, which come with ;In a competitive market, having the right qualifications can put you head and shoulders above your competition and ensure that you secure the best job or get the promotion you deserve. At Global Edulink, we are a leading UK training provider and can offer you the opportunity to earn a Certificate in Professional Reception Training to boost your career prospects.

Course Curriculum

1. Professional Receptionist Training Course Objectives
2. The 90: 90 Principle to create a powerful first impression
3. Hot Telephone Tips
4. Get the facts- ask the right questions
5. Discuss Solutions- learning to listen
6. Dealing with difficult customers

Benefits you will gain:

• High-quality e-learning study materials and mock exams.
• Tutorials/materials from the industry leading experts.
• 24/7 Access to the Learning Portal.
• The benefit of applying for NUS extra Discount Card.
• Recognised Accredited Qualification.
• Excellent customer service and administrative support.

  Ultima actualização em  22 March, 2024