Administrative Assistant Diploma Este curso é ministrado em inglês

Course details

Couse Overview

Give yourself an advantage over your competition by enrolling on Global Edulink’s Administrative Assistant Diploma. As Global Edulink is a well-recognised learning provider, a certificate from us will enhance your CV and make you more employable. Demonstrate your potential to employers and show that you can provide administrative support to the highest standard.

A successful Administrative Assistant provides a vital support function in any busy office. We will enable you to use your initiative and work to tight deadlines, as well as responding to the demanding needs of more senior colleagues. With our Administrative Assistant Diploma, you will receive high quality office based training which not only gives you great IT skills but will also teach you how to speak the language of business. In fact, upon successful completion of this course, you will have an excellent foundation to get a job as a trusted Administrative Assistant in any office!

Course curriculum

1. Job functions and description of a secretary/ and PA

2. Diary management

3. Business reports and letter writing

• Business writing
• Collaborative business writing
• Proposal writing
• Business ethics

4. E-mails writing tips

5. Handling confidential documents

6. Successful meeting minutes

• Meeting management

7. Note taking

8. Data management, record keeping and filing

9. Appointment booking and arranging interviews

10. Delivering postal mail

11. Dictating

12. Customer service and telephone handling skills

• Telephone etiquette

13. Organising a meeting

14. Bookkeeping

15. Invoicing/petty cash

16. Document proofreading

17. Quickbooks for payroll management

18. Tips for speed reading

19. Creating an effective cv and cover letter

20. Time management.

20. Event planning

21. Motivating employees

22. Typing speed development

procedure

23. Microsoft word

24. Microsoft excel

25. Microsoft PowerPoint

26. Microsoft outlook

27. Accounting and bookkeeping

28. Bookkeeping

29. Budgets & financial reports

30. Communication fundamentals

31. Communication strategy

32. Emotional intelligence

33. Administrative human resources fundamentals

34. Employee recruitment

35. Leadership essentials

36. Management essentials

37. Safety in the work place
 
Benefits you will gain:

• High-quality e-learning study materials and mock exams.
• Tutorials/materials from the industry leading experts.
• 24/7 Access to the Learning Portal.
• The benefit of applying for NUS extra Discount Card.
• Recognised Accredited Qualification.
• Excellent customer service and administrative support.

Ultima actualização em  27 March, 2024