Business and Administration Este curso é ministrado em inglês

Course details

Overview

The Business Administration training course provides students with a broad understanding of business practices. Students will be able to progress to more responsible roles in accounting, marketing, operations, personnel or general administration.

Our Business and Administration Training offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are opened to anyone with an interest in the topic and give you access to world-class learning led by 1Training International.

1Training International works in partnership with NUS, so all registered 1Training learners can get an NUS Extra discount card, which gives you amazing discounts on thousands of products from the biggest companies.

Why should I choose 1Training?

• No Hidden Fees
• The price shown on Laimoon is for the whole course, including the final exam and free e-certificate.
• Accredited qualification
• Excellent quality video tutorials
• You'll be eligible for an NUS Discount Card
• Get one year's access to the course
• Get support by phone, live chat, and email
• Join our friendly online learning platform
• Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. So, you can access your course on Wi-Fi, 3G or 4G.

Description

Learn for less with 1Training discount courses online! You’ll love 1Training’s excellent quality, competitive prices, and first class learner support. With this excellent discount course you can expect professional qualification, which will enable you to enhance your CV in no time, and for less!

What skills am I going to get from this course?

• By enrolling to this course, you’ll learn how to conduct administrative procedures.
• In this course, you’ll learn how to produce standard documents.
• This course will teach you about report and letter writing.
• Having this course, you’ll become a master of data management and record keeping.
• Logging in to this course, you’ll learn about critical thinking and decisions making.
• This course gives you the knowledge of time management skills.
• In this course, you’ll gain the best management and customer service skills.
• On completion of this course, you’ll gain knowledge in stress management.
• At the end of this course, you’ll gain knowledge in business etiquette.

Course Duration: 

Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

COURSE CURRICULUM

01. PROFESSIONALISM IN THE OFFICE ENVIRONMENT

• Positioning of your Job
• Improving Your Professionalism
• Enhancing Your Skills
• Communicating and Building Relationship
• Module Handouts- Professionalism in the Office Environment

02. BUSINESS ETIQUETTE

• Fundamentals of Professional Behaviour
• Interview Techniques
• Business Meeting
• Working in Multicultural Environment
• Module Handouts- Business Etiquette

03. COMMUNICATION IN BUSINESS ENVIRONMENT

• Business Communication
• Different Types of Communication Methods
• Effective Working for your Company Management
• Module Book- Communication in Business Environment

04. CRITICAL THINKING AND DECISIONS MAKING

• How to face for New Problems
• Identifying and Solving the Problem
• Decisions Making
• Module Book- Critical Thinking and Decisions Making

05. TIME MANAGEMENT SKILLS FOR YOUR CAREER

• Identifying your Goals
• Effective Energy Distribution
• Working with Your Personal Styles
• Building and Establishing your Action Plan
• Module Book- Time Management Skills for your Career

06. DEVELOPING CUSTOMER SERVICE SKILLS

• Principles of Customer Service.
• Identifying Customer Needs
• Customer Service & Telephone Etiquette
• Module Book- Developing Customer Service Skills

07. MANAGING CUSTOMER COMPLAINTS

• Handling Complaints
• Module Book- Managing Customer Complaints

08. STRESS MANAGEMENT

• Enduring Stress
• Module Book- Stress Management

ADDITIONAL STUDY MATERIALS- BUSINESS ADMINISTRATION SKILLS

• Additional Study Materials- Certificate in Business Administration

How will I be assessed?

• At the end of the course learners will take an online multiple-choice question assessment test. This online multiple-choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
   
• Upon successful completion of this course, all learners will be awarded a FREE e-certificate (PDF format), and can also pay only £19 to receive a printed version of the certificate if they wish.

What Certification am I going to receive?

Those who successfully pass this course will be awarded a Business and Administration Training Certificate. Anyone eligible for certification will receive a FREE e-certificate with NO additional cost. Ultima actualização em  15 May, 2024