- Duration / Course length: Upto 65 Hours Start now
- Accredited by: CPDiAP
- Certificates:
- Course delivery: This course is delivered in video format
Course details
We understand that employers want staff who are qualified, which is why we provide excellent online course.During this Hotel Receptionist & Opera PMS Hotel Software course, we aim to help you develop practical knowledge, so that when you complete the course you are fully prepared for work. This course covers a range of helpful modules which will transform you into a professional Hotel Receptionist, and we include a complete guide to Opera PMS Hotel Software. This is the system used by many hotels across the world, so you won’t have to study this separately.
Course aims:
This course aims to teach you the following:
- How to use the Opera PMS hotel booking and reservation system
- Customer service best practice
- Front desk duties
- How to handle challenging situations and solve common problems
- Database management
- How to use Microsoft Word and Excel effectively
- How to manage meeting and accommodation bookings
At the end of the course learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.
Certification:
Successful candidates will be awarded a recognised Certificate in Hotel Reception and Opera PMS Training.
Ultima actualização em 10 December, 2024
Eligibility / Requirements
- Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.