Administrative Management, Secretarial Personal Assistant Diploma Este curso é ministrado em inglês

Course details

This Administrative Management & Secretarial Personal Assistant course covers the topics listed under the curriculum.

Course Curriculum

1. Job Functions And Description Of A Secretary/ And Pa
2. Diary Management
3. Business Reports And Letter Writing
   • Business Writing
   • Collaborative Business Writing
   • Proposal Writing
   • Business Ethics
4. E-Mails Writing Tips
5. Handling Confidential Documents
6. Successful Meeting Minutes
   • Meeting Management
7. Note Taking
8. Data Management, Record Keeping And Filing
9. Appointment Booking And Arranging Interviews
10. Delivering Postal Mail
11. Dictating
12. Customer Service And Telephone Handling Skills
    • Telephone Etiquette
13. Organising A Meeting
14. Bookkeeping
15. Invoicing/Petty Cash
16. Document Proofreading
17. Quickbooks For Payroll Management
18. Tips For Speed Reading

19. Creating An Effective Cv And Cover Letter

20. Time Management
    • Event Planning
21. Motivating Employees
22. Typing Speed Development
    • Administrative Procedure
23. Microsoft Word
24. Microsoft Excel
25. Microsoft Powerpoint
26. Microsoft Outlook
27. Accounting And Bookkeeping
28. Bookkeeping
29. Budgets & Financial Reports
30. Communication Fundamentals
31. Communication Strategy
32. Emotional Intelligence
33. Administrative Human Resources Fundamentals
34. Employee Recruitment
35. Leadership Essentials
36. Management Essentials
37. Safety In The Work Place

Assessment method:

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Certification:

Successful candidates will be awarded a Diploma in Administrative Management & Secretarial Personal