Telemarketing Course Este curso é ministrado em inglês

Course details

Virtually everybody in sales today sells over the phone at least part of the ;course is designed for those that are new to telemarketing and for managers that periodically need to use the telephone to generate new sales. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix.

Course Syllabus

This course consists of the following units:
Unit 1 – Verbal Communication
Unit 2 – Exceptional Things About Telephone Sales
Unit 3 – Active Listening Skills
Unit 4 – Developing Your Script
Unit 5 – Pre-Call Planning

This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from Ofqual's registered awarding body can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee. Ultima actualização em  21 April, 2021