Certified TQM Professional Este curso é ministrado em inglês

Course details

Vskills certification for TQM Professional assesses the candidate as per the company’s need for planning, implementing and maintaining quality systems across the organization. The certification tests the candidates on various areas in models and framework of TQM, planning and implementing TQM, Quality management system, Continuous improvement, QFD, FMECA and Statistical process control.

Why should one take this certification?
This certification is intended for professionals and graduates wanting to excel in their chosen areas. It is also well suited for those who are already working and would like to take certification for further career progression.
Earning Vskills TQM Professional Certification can help candidate differentiate in today's competitive job market, broaden their employment opportunities by displaying their advanced skills, and result in higher earning potential.

Who will benefit from taking this certification?
Job seekers looking to find employment in TQM Professional or recovery departments of various companies, students generally wanting to improve their skill set and make their CV stronger and existing employees looking for a better role can prove their employers the value of their skills through this certification.

Table of Contents

TQM and Quality Basics

• Managing Quality
• Understanding the needs
• Quality in all functions
• Quality Pioneers

Models and Frameworks for TQM

• Historical Development of TQM
• Early TQM frameworks
• The four Ps and three Cs of TQM

Leadership and Commitment

• Excellence in Leadership

Planning - Policy, Strategy and Goal Deployment

• Integrating TQM
• Developing Policies and Strategies

Partnerships and Resources

• Partnering
• Just-in-time (JIT) Management

Design for Quality

• The Design Process
• Quality Function Deployment (QFD)
• Specifications and Standards
• Service Design
• FMECA

Performance Measurement Frameworks

• Measurement and Improvement Cycle
• Costs of Quality
• Quality Costing
• Performance Measurement Framework
• Implementing

Self-Assessment, Audits and Reviews

• Self-assessment Framework
• The Malcolm Baldrige National Quality Award
• The Deming Prize
• ISO 9000 Series Standards
• Self-Assessment Methodologies
• Audit and Review

Benchmarking

• Need and Basics
• Benchmarking Process

Strategic Quality Management

• Vision, Mission and Values
• MBO
• Strategic Planning and Execution
• Hoshin Kanri
• Cross Functional Management

Statistical Process Control

• Basic Statistics
• Central Tendencies
• Measures of Spread
• Measures of Shape
• Measures of Association
• Frequency Distributions
• Central Limit Theorem
• Basic Probability
• Collecting and Summarizing Data
• Control Chart
• Process Capability and Performance

Process Management

• Process Planning
• Process Control
• Causes of Variation

Quality Management Systems

• Need and Basics of QMS
• QMS Design
• QMS requirements

Continuous Improvement

• Tools and Techniques
• Taguchi methods
• Six sigma

Human Resource Management

• Respect
• Empowerment, Motivation and Participation
• Teamwork
• Quality Circles
• Quality Improvement Teams
• Training
• Strategic Alignment
• Appraisal Process

Implementing TQM

• Planning
• Sustained improvement

Ultima actualização em  04 April, 2019