- Duration: 1 Day
Course details
This course aims to equip retail front line staff with the basic knowledge of the retail industry, individual role and career progression in the retail industry.
Course Objectives
- Describe the retail industry
- Explain and describe the roles in the organisation
- Explain personal role in the organisation
- Identify career progression in the retail industry
Course Outline
- Importance & demographics of the retail industry in Singapore
- Culture of the retail industry in Singapore
- Emerging trends in the Singapore retail industry
- Roles and responsibilities of different job roles in the organisation
- Organisation’s stakeholders and their importance
- Personal role and responsibilities in the organisation
- Competencies required to fulfil role and responsibilities in the organisation
- How to identify own weaknesses in current job
- How to identify competencies to overcome weaknesses
- Requirements for career progression
- Information on training programmes available (internal and external)
- How to develop a career plan
- Benefits of adopting the WSQ framework
About SFIC Institute
We_They is a human capital solutions provider established in response to the needs of a rapidly evolving workplace environment. We offer development courses for a wide spectrum of industries.
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