Course details
WSQ Retail Management Programme aims to empower the retail executives and managers with the required knowledge and skills to better manage the dynamic retail environment. It provides the foundation for professional retail management. The course covers six key areas of retailing that an aspiring retail manager should know: retail formats and economics, customer and staff relations, retail finance, buying and merchandising, operations, advertising and promotions.
The programme is awarded by the Retail Academy of Singapore and validated by Institute for Retail Studies, University of Stirling. It provides a progression pathway to the Diploma in Retail Management for managers who wish to develop his career through education.
OBJECTIVES
After completion, participants will be able to integrate theory and practice and better manage various key retail functions and operations such as store operations, merchandising, advertising and promotion, customer relations, managing people, inventory control and finance; as well as enhance the productivity and profitability of the business.
COURSE CONTENT
- Developing Customer Relations and Managing People
- Retail Accounting and Finance
- Retail Buying and Merchandising
- Retail Communications
- Retail Operations
- Retailing and the Economy
WHO SHOULD ATTEND
The course is beneficial for managers, executives and supervisors who would like to better integrate their practical experience with theories and be better grounded in retail management. It is suitable for executives who are new to the retail industry and who would like to fast-track their professional development.
ENTRY REQUIREMENTS
The applicant should have a minimum of 5 GCE ‘O’ levels (including English) and 2 years of working experience and is currently holding a supervisory position in the retail industry. Alternatively, the applicant should have a minimum of Level 7 for English Employability Skills ESS-WPL (Comprehensive Test).
In exceptional circumstances, applicants with extensive working experience in retailing OR who have higher qualifications may also be considered.
Updated on 08 November, 2015Course Location
About The Retail Academy Of Singapore
The science and arts of retailing as a business have advanced over the years. Changing customer preferences, business innovations, globalisation, information technology and now, raising productivity, have pushed the boundaries of retail management. To develop leadership capabilities, retail executives have to learn more and faster than before. A formal grounding in retail management is essential for any retail executive; and, continuous professional development is a must for the contemporary retail manager as well as the business owner. A key focus of the Retail Academy is to develop leaders at middle and senior levels of the retail organisation. In a highly competitive global marketplace, retailers need leaders with higher education, deeper insights of the business and wider accessibility to networks.
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