WSQ Participate In Negotiations

Course details

This course covers preparing for, participating in, closing and evaluating negotiations.

Course Objectives/Outline

• Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.
• Apply communication and conflict resolution techniques to achieve desired negotiation outcomes.
• Finalise negotiation and take necessary follow-up actions to close negotiation.
• Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures.

Assessment Activities

• Competency assessment will be conducted throughout and at the end of the course.