Course details
This course covers preparing for, participating in, closing and evaluating negotiations.
Course Objectives/Outline
- Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.
- Apply communication and conflict resolution techniques to achieve desired negotiation outcomes.
- Finalise negotiation and take necessary follow-up actions to close negotiation.
- Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures.
Assessment Activities
- Competency assessment will be conducted throughout and at the end of the course.
Course Location
About SFIC Institute
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