WSQ Maintain Personal Presentation and Employability at Supervisory Level Service Quality Centre
Price: SGD 235

    Course details

    Learn to maintain and portray a consistent personal image at all times! Developed to instill awareness, increase self-discovery insight and deepen understanding of personal competencies, this course also aids the setting personal career goals and explores ways of identifying jobs that are compatible with personal competencies . It also addresses ways to maintain standards for personal image in order to demonstrate appropriate social etiquette skills during job interviews.

    This competency- and assessment-based programme awards learners who are certified competent with a Statement of Attainment (SoA) by the Workforce Development Agency (WDA).

    Key Benefits

    • Acquire knowledge to conduct self-assessment of own competencies so as to determine personal career goals
    • Be able to source for compatible jobs, apply for them and prepare for advanced stage job interviews
    • Demonstrate appropriate social etiquette when attending job interviews

    Course Content

    • Conduct self-assessment of personal competencies acquired through learning and experience
    • Set personal career goals, taking into account industry demand and personal competencies
    • Review requirements to achieve personal career goals and develop a plan to achieve career goals
    • Learn to identify jobs which are most compatible with personal competencies and career goals
    • Select jobs that best match personal competencies and career goals, establish job requirements and apply for jobs
    • Learn and apply suitable techniques to prepare for and attend job interviews
    • Maintain standards for personal image and hygiene when attending job interviews
    • Demonstrate social etiquette skills to build relations with interviewers

    Learning Methodology

    This course will be conducted through mini lectures, interactive activities, games, group discussions, case studies and self assessments/tests.

    Who Should Attend

    This course is suitable for supervisors, individuals in small businesses and the self-employed wishing to reap the benefits of creating and maintain their best personal image.

    Updated on 08 November, 2015

    About Service Quality Centre

    Established in 1990, We_They rich heritage is derived from founding partners, Singapore Airlines (SIA), one of the world’s leading carriers listed in Fortune 500 and an internationally respected brand; and SPRING Singapore (the former Standards, Productivity and Innovation Board), a government enterprise development agency that develops and promotes internationally recognised standards and quality assurance.

    With the best of SIA’s service philosophy infused with SPRING’s experience in setting standards for business excellence and innovation, We_They delivered the business advantage that organisations – public and private, large and small – needed to provide outstanding customer value, quality and performance.

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