WSQ Higher Certificate in Healthcare Support (Administrative Support)

Course details

Learn the basic skills to competently assist the doctors and nurses in patient care. Acquire administrative skills and knowledge to process registration and schedule appointments for patients. Upon completion of this course, you can work in a hospital specialist clinic or GP clinic.

Award of Certification

WSQ Higher Certificate in Healthcare Support (Administrative Support) By Singapore Workforce Development Agency

Full Qualification Modules

• Perform administrative activities
• Prepare clinic for services
• Perform billing activities
• Perform inpatient admission and discharge activities
• Register and schedule appointments
• Process request for patient records and x-rays
• Use of medical terminology in work activities
• Perform lifesaving techniques
• Work within a legal and regulatory framework in the healthcare industry
• Comply with workplace safety and health policies and procedures

Assessment Methods

Oral/written tests, assignments and practical performance

Graduation Criteria

The criteria for graduation are based on students’ attendance and assessment results. Students must meet the 75% attendance criteria, as well as complete and pass all assessments of the course before they are able to graduate and receive their Certificate. All full qualification courses comprise theory, practical and clinical attachment assessments

Entry Requirements

• 1 pass in GCE 'O' Level (any subject) or
• 1 pass in GCE 'N' Level in a relevant subject (e.g. Maths, Science) or
• WPLN Level 4 (Speak, Listen, Read, Numeracy) and Level 3 (Write)
• Certified medically fit for healthcare work by approved clinics
• Completing a successful employability interview by HMI-IHS