Course details
This programme is designed to provide students with the critical knowledge and technical skills required to manage travel and tour operations.
Mode of Study
Full time
On an average, the teacher-to-student ratio is 1:40 for theory lessons and 1:20 for practical lessons.
Programme Outline+
MICE and Events
- WSQ Comply with Legal Requirements
- WSQ Conduct Situational Analysis
- WSQ Conduct Orientation and Training2
- WSQ Co-ordinate Site Services2
- WSQ Co-ordinate Support Services2
- WSQ Define MICE & Events Industry2
- WSQ Describe MICE & Events Industry and its Impact on Economy
- WSQ Develop and Implement Budget
- WSQ Develop and Implement Business Strategies
- WSQ Develop Marketing Strategies
- WSQ Develop Sales and Proposals2
- WSQ Implement Loss Prevention2
- WSQ Interact with Guests2
- WSQ Manage Exhibition Events
- WSQ Manage Logistics
- WSQ Manage Loss Prevention
- WSQ Manage Meetings and Convention Events
- WSQ Monitor Income and Expenses2
- WSQ Plan and Develop Proposal for Incentive Travel Events
- WSQ Plan and Implement Catering Services2 • WSQ Provide Safety and Security for Guests2 • WSQ Supervise Staff2
- WSQ Work Safety2
Travel
- WSQ Handle Air Ticketing Reservations2
- WSQ Provide Inbound Travel Packages, Products and Services2
- WSQ Provide Outbound Travel Packages, Products and Services2
Hospitality and Tourism
- WSQ Appraise/Evaluate Staff
- WSQ Hire Staff
- WSQ Manage Training
- WSQ Promote Tourism2
General Studies
- Communication in Business
- Fundamentals of Hospitality Hosting
Programme Intake
Only WSQ Route is available for 2015 intakes.
Assessment Framework
Theory, presentations, written assignments, projects, class participation & performance during industrial attachment.
Certification
WSQ Diploma in Tourism by the Singapore Workforce Development Agency.
Updated on 08 November, 2015Course Location
About Shatec Institutes
SHATEC was set up in 1983 by the Singapore Hotel Association to equip Singapore’s hospitality industry with a skilled workforce. Since then, SHATEC has made its mark as a premium hospitality school with many of its 30,000 strong alumni from more than 20 countries helming key positions in the hospitality and tourism industry. For this, SHATEC received the prestigious “Most Outstanding Contribution to Tourism” award from the Singapore Tourism Board in 1992. SHATEC is the first institution to have been inducted into the World Gourmet Summit Hall of Fame in 2009 for winning the Culinary Institution of the Year award for 4 consecutive years (2001 to 2004). In addition to being a school for full-time students, SHATEC has been appointed by the Singapore Workforce Development Agency to be a CET Centre for Tourism and F&B industries.
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