WSQ Develop a Work Team

Course details

Fostering team spirit is essential to creat a productive and collaborative work environment. A great manager at the workplace who is able to cultivate open communication and team spirit can help establish and develop work teams that perform well. This course aims to equip participants with the skills neccesary to establish and develop high performance work teams, as well as monitor and evaluate team progress.

This competency- and assessment-based programme awards learners who are certified competent with a Statement of Attainment (SoA) by the Workforce Development Agency (WDA).

Key Benefits

• Establish teams, delegate tasks and allocate resources for teams to achieve organisational goals
• Cultivate open communication and teamwork
• Monitor, evaluate and recognise the performance of teams in a managerial role

Course Content

• Analyse the team combination required and establish their value in achieving organisational goals
• Identify, elect work team members and align roles, responsibilities, objectives and expectations of the work team to organisational goals
• Communicate the roles, responsibilities, objectives and expectations to the work team and empower team members to accomplish them
• Delegate tasks and allocate resources to facilitate work team towards the achievement of goals and objectives, taking into consideration diversity issues
• Evaluate the impact of task and role delegation among team members on team synergy and make adjustments where necessary
• Encourage teamwork, foster commitment and sense of ownership among team members
• Assess the barriers to group interaction and communication and establish infrastructure to facilitate knowledge management and work team coaching
• Monitor and evaluate team progress and performance in achievement of goals and objectives
• Communicate feedback to the team using the most appropriate means and data
• Provide recommendations to improve performance
• Recognise and reward team work and performance, taking into consideration the implications of diversity issues

Learning Methodology

This course will be conducted through mini lectures, interactive activities, group discussions, case studies and self assessments/tests.

Who Should Attend

This course is suitable for staff in supervisory or managerial roles or individuals in professional/talent positions with responsibilities for the operation and performance of an organisational unit.