WSQ Cultivate Productivity And Innovative Mindset

Course details

This course aims to equip retail front line staff with the the knowledge and application skills required in defining meaning and concept of productivity; recognising needs for productivity improvement; identifying and applying simple productivity measurement at workplace; identifying and applying simple techniques and tools for potential productivity improvement at workplace.

Course Objectives

• Define meaning and concept of productivity
• Recognise needs for productivity improvement
• Identify and apply simple productivity measurement at workplace
• Identify and apply simple techniques and tools for potential productivity improvement at workplace

Course Outline

• Meaning, concept and importance of productivity
• Components of productivity mindset and how they can improve staff productivity at workplace
• Benefits of higher productivity at workplace
• Methods of measuring productivity of staff and its benefits
• Types of techniques for productivity improvement at workplace
• Roles of retail staff on productivity
• Methods of applying tools and techniques for productivity improvement at workplace