WSQ Certificate in Beverage Operations (WSQ-CBO)

Course details

Ideal for Individuals wanting to pursue employment or career progression in Beverage Service.

This WSQ Certificate programme is intended for adults seeking knowledge and skills in beverage service and wish to apply their learning to the workplace. It presents basic principles and practices of table set up, serving of wines, spirits and other beverages, facility re-instating etc. while emphasizing the importance of meeting the needs and, whenever possible, exceeding the expectations of customers.

The objectives of the WSQ Certificate in Beverage Operations are:

• To prepare individuals for entry-level employment in the food and beverage industry as service ambassadors.
• To upgrade individual’s skills and knowledge and obtain a certificate qualification

Programme Content

• Follow Food and Beverage Safety and Hygiene Policies and Procedures
• Interact with and Serve Food & Beverage Guests
• Maintain Food and Beverage Service Environment
• Prepare and Serve Coffee and Tea
• Prepare Non-alcoholic Beverages
• Prepare for Beverage(Mise En Place)
• Study and Serve Wine
• Study and Serve Spirits