Course details
This programme equips team leaders, supervisors and managers with the leadership skill and knowledge to build strong and productive work relationships in teams.It covers participation in networks, developing team cohesiveness and resolving conflict.
Programme Outline
Participate in Networks
- Establish working relationships with network members to improve knowledge sharing and networking opportunities
- Pursue collaborative opportunities that will support mutually beneficial outcomes
- Facilitate information exchange among network and team members to support organisational and team priorities
Develop Team Cohesiveness
- Communicate expectations to ensure team is focused and clear about its role and purpose
- Establish team processes to encourage collaboration and shared responsibility for decisions and actions
- Support diversity in the team and encourage cooperation and engagement
Resolve Conflict within the team
- Identify roles and responsibilities of team members to minimize sources of conflict that may affect team performance
- Work with affected team members to resolve conflicts
- Monitor and review agreed actions to resolve conflicts
Learning Methodologies
Formative assessment which may comprise of role plays, group discussions, presentations, case studies, games, oral and written questioning
Updated on 08 November, 2015Course Location
About Aces Learning Hub
ACES Learning is a training and education corporation providing training courses and training-related consultancy work.
ACES mission is to equip clients with strong interpersonal skills to enable them to succeed in their workplace.
ACES vision is to be the company of choice in interpersonal skills training and education globally.
ACES’ clients, i.e. participants, are the lifeblood of this company. We help our clients succeed in the global marketplace by exceeding their expectations and delivering value in everything we do.
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