Course details
This programme is designed to provide students with critical knowledge and technical skills in MICE and events operations, and travel and tour operations. Students will also learn supervisory skills related to MICE and events operations.
Mode of Study
Full time
On average, the teacher-to-student ratio is 1:40 for theory lessons and 1:20 for practical lessons.
Programme Outline+
MICE and Events
- WSQ Conduct Orientation and Training
- WSQ Co-ordinate Site Services
- WSQ Co-ordinate Support Services
- WSQ Define MICE & Events Industry
- WSQ Develop Sales Proposals
- WSQ Interact with Guests
- WSQ Implement Loss Prevention
- WSQ Monitor Income and Expenses
- WSQ Plan and Implement Catering Services
- WSQ Provide Safety and Security for Guests
- WSQ Supervise Staff
- WSQ Work Safety
Travel
- WSQ Handle Air Ticketing Reservations
- WSQ Provide Inbound Travel Packages, Products and Services
- WSQ Provide Outbound Travel Packages, Products and Services
Hospitality and Tourism
- WSQ Promote Tourism
General Studies
- Communication in Business
- Fundamentals of Hospitality Hosting
Entry Requirements
Singaporeans and PRs
- Minimum 2 GCE ‘N’ Level including English*
- Successful interview
- Minimum age of 16 years old
Assessment Framework
Theory, practical examinations, practical exercises, presentations, written assignments, projects, class participation & performance during industrial attachment.
Certification
WSQ Advanced Certificate in MICE and Events by the Singapore Workforce Development Agency.
Updated on 08 November, 2015Course Location
About Shatec Institutes
SHATEC was set up in 1983 by the Singapore Hotel Association to equip Singapore’s hospitality industry with a skilled workforce. Since then, SHATEC has made its mark as a premium hospitality school with many of its 30,000 strong alumni from more than 20 countries helming key positions in the hospitality and tourism industry. For this, SHATEC received the prestigious “Most Outstanding Contribution to Tourism” award from the Singapore Tourism Board in 1992. SHATEC is the first institution to have been inducted into the World Gourmet Summit Hall of Fame in 2009 for winning the Culinary Institution of the Year award for 4 consecutive years (2001 to 2004). In addition to being a school for full-time students, SHATEC has been appointed by the Singapore Workforce Development Agency to be a CET Centre for Tourism and F&B industries.
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