WSQ Advanced Certificate in Community and Social Service (SeniorServices

Course details

Objective

To equip learners who are already working or wishing to enter a Senior Services organisation with essential skills and knowledge to support and manage the administration and operations of eldercare organisations.

Programme Structure

Class Room Training: The training adopts an interactive and experiential based approach. Trainers use a combination of lectures, exercises and discussions to enable participants to reflect and apply the topics in the real life situations.

Workplace Attatchment: Participant will be attached to eldercare organisations where the combination of theoretical knowledge, skills and attitudes that can be integrated in practice.

Assessment

• Written Assessment
• Oral Questions / Interviews
• Workplace Observation (WO)

Entry Requirements

• GCE O Level (with a pass in English) and above or
• WSQ ESS Workplace Literacy and Numeracy Level 4 is recommended.

Programme Outcomes

1. Incorporate Advanced Common Processes in Senior Services
2. Fulfill Programme Administration Requirements
3. Provide Quality Case Work
4. Apply a Legal and Ethical Framework
5. Support Interventions to Facilitate Independent Living for Specific and Complicated Disorders
6. Apply and Supervise Workplace Safety and Health (WSH) Policies and
7. Procedures
8. Provide and Monitor Services and Programmes for Clients
9. Liaise and Work with Other Services and to achieve Optimal Client
10. Outcome
11. Manage Workplace Relationships Effectively
12. Manage Multi-Disciplinary Professionals and Stakeholders
13. Work with Clients with Dementia
14. Advocate for Clients
15. Develop Innovative Programmes
16. Demonstrate First Aid / CPR