• A workshop guaranteed to sharpen your leadership skills and boost your team’s productivity.
  • Take Your Office Skills to the Next Level,and Gain the vital skills you need to sail right through any presentation .
  • At every IT & Business Consulting group | Career Development Center workshops, expect nothing less than a high-quality learning experience that produces real results and lifetime skills you'll use over and over again. Choose from 90+ workshops and technical training course offerings that are the most diverse you'll find anywhere.

Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this workshop will take a comprehensive look at workplace violence: how to prevent it on an individual and an organizational level, and how to respond to it if it does occur.

How You Will Benefit

  • Understand what workplace violence is
  • Be able to identify some warning signs of violence
  • Understand the cycle of anger
  • Understand Albert Bandura’s behavior wheel and how it applies to anger
  • Develop a seven-step process for managing your anger and others’ anger
  • Have better communication and problem solving skills, which will reduce frustration and anger
  • Develop some other ways of managing anger, including coping thoughts and relaxation techniques
  • Be familiar with the nine components of an organizational approach to managing anger, including risk assessment processes
  • Know what to do if a violent incident occurs in the workplace, on both an individual and organizational level

Whether you need a one-day onsite training course, full-service consulting, or if you are not really sure which solution will work, we can help.
ITBCG is a leading and innovative learning provider with over twenty years’ experience of providing best in-class learning solutions. We work in partnership with our customers to deliver flexibility, value and service. We develop innovative programs to ensure that every aspect of the learning development, delivery and administration of courses work to our clients’ benefit.
We provide IT and business skills learning to both the private and public sector companies and organizations. Our core training is focused on Cisco, Microsoft, CompTIA Citrix, EC-Council, Oracle, and ISC2 and best practice. This includes ITIL® Service Management and ISO, and PMI which is tied into business process improvement, project management, and business analysis and leadership development.
See all IT & Business Consulting Group courses

Contact information not available.

Courses you can instantly connect with... International Technical Certificate in Oil & Gas Operational Safety Quality Academy Egypt International Certificate In Construction Health & Safety Quality Academy Egypt PECB Certified OHSAS 18001 Lead Implementer Future Academy

Is this the right course for you?

Rate our content

Didn't find what you were looking for ?