Working Effectively with all Personality Types

Course details

What You Will Gain

• Common Miscommunication in the Workplace – identify common miscommunication issues that you needn’t suffer from if only you knew!
• Strategies to Overcome Miscommunication Hurdles – learn simple-to-use strategies to minimize miscommunication in the office
• Miscommunication with the Boss/es – learn ideas to impress the Boss/es; misunderstanding with the Boss/es is not the end of the world
• Personality Profile – learn about your own strengths and areas for improvement in different work situations; how you communicate, how you react to changes, deadlines – detailed personality report will be given to you
• Adapting to Different Behavioural Styles – learn proven techniques to influence the Boss/es if s/he has different communication styles from you; use adaptation strategies that help you to impress the Boss/es, colleagues so they can see the value of your contributions when you update them about your work
• Making Others Tick – get simple ideas how to motivate your staff, even your children to do what you want done, understand how others react to changes, deadlines differently
• What Not to Say, What to Say – use words that endear you to people, make things easy for yourself at work

Who Should Attend

Managers, Supervisors, Executives, Administrators or anyone who communicates with people a lot daily.