Windows 7: Enterprise Desktop Support Technician (exam 70-685)

Course details

In this Windows 7 training course you will learn as a support technician to manage and support Windows 7 in a technically complex corporate environment. You are also prepared to achieve the MCITP Enterprise Support exam 70-685.

Subject include troubleshooting installation problems on Windows 7, compatibility, Windows XP mode, maintaining Windows 7, authentication, (remote) network access, BitLocker, security and much more.

Your result

After following this training course you will be independently able to provide (technical) support for Windows 7 in a complex corporate environment. You are also prepared to achieve exam 70-685.

Audience profile

Support employees/support technicians/system administrators who wish to achieve the MCITP certification: Enterprise Desktop Support Technician 7 (exam 70-685). This exam is also part of the MCSA: Windows 7 certification.

Contents of this Windows 7 course

The Windows 7: Enterprise Desktop Support Technician training course comprises various lessons:

Identifying and Resolving Windows 7 Application Issues

Management and Maintenance of Windows 7 Client Systems

Troubleshooting Logon and Resource Access Issues in Windows 7

Resolving Windows 7 Network Connectivity Issues

Troubleshooting IE8 and Encryption Issues in Windows 7

Protecting Windows 7 against Malware and Vulnerabilities

Knowledge test

Prerequisites

You have experience with system administration of Windows 7 in an enterprise environment. You also hold certification 70-680: Windows 7 - Configuring or you have comparable knowledge.

Via OnlineITcourses.com you can follow a training course for certification 70-680:

• Windows 7: Configuration (exam 70-680)

We offer several optional training products to enhance your learning experience. If you are planning to use our training course in preperation for an official exam then whe highly recommend using these optional training products to ensure an optimal learning experience. During the order process you will be asked if you want to include these options.

Optional practice exam (trial exam)

To supplement this training course you may add a special practice exam. This practice exam comprises a number of trial exams which are very similar to the real exam, both in terms of form and content. This is the ultimate way to test whether you are ready for the exam. You may order this practice exam as an extra by entering 'Yes' at the top of the 'Practice exam' option. Read more about this practice exam here:

• Practice Exam 70-685: PRO - Windows 7, Enterprise Desktop Support Technician

If you order the practice exam directly with your training course you will get an extra discount of $ 30.00 on your practice exam.

Optional LiveLab

To supplement this training course you may add a special LiveLab. You perform the tasks on real hardware and/or software applicable to your Lab. The labs are fully hosted in our cloud. The only thing you need to use our LiveLabs is a web browser. In the LiveLab environment you will find exercises which you can start immediately. The lab enviroment consist of complete networks containing for example, clients, servers, etc. This is the ultimate way to gain extensive hands-on experience. You may order this LiveLab after clicking on the order button and by setting the 'LiveLab' option to 'Yes'. Read more about this LiveLab here:

• LiveLab 70-685: Windows 7, Enterprise Desktop Support Technician

When you order a LiveLab combined with your training courses you will get an extra discount of $ 30.00 on your LiveLab.

Exam via Prometric

On concluding your training you can schedule your exam yourself. As an option you may order an exam voucher immediately, or book your own exam via Prometric.

The advantage of booking your exam via Prometric is that you decide for yourself where and when you will do your exam. With more than 8000 exam locations in 160 countries, there's always one within reach for you. You choose the location, the date and the time you want to do the exam yourself online.

Our exam partner issues an original certificate on behalf of the certification party. So you always receive an official registered Microsoft certificate.

The costs of the exam are not included in the price of the training. Optionally you may order an exam voucher immediately. With an exam voucher you can register for the exam yourself.