Warehouses and Inventory Management are critical for the effective management of procurement and the supply chain to enable the efficient delivery of superior customer service.

Warehouses and Inventory controls are often overlooked and are not thought to be an important activity. Therefore, incorrect levels of inventory can be held with attendant knock on effects to costs, availability and customer service.

The program will destroy this myth of unimportance and demonstrate just how to:

  • Evaluate procedures, change and improve methods wasteful activities and excess costs.
  • Discover all of the essential tools for the effective management of warehousing and inventory
  • Achieve best in class performance is exactly what this program is about.
  • Use all of the practical skills to take back to the workplace so that all those internal problems that limit performance are avoided.
  • Apply the required principles and look at many practical applications in a highly interactive learning environment; delegates will have fun while learning principles and skills to ensure that they are able to change current methods and activities.

The seminar is split into two modules:

Each module is structured and can be taken as a stand-alone course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a two-week seminar.


By the end of this programme you will be able to:

  • Learn the principles of Warehouse and Inventory Management
  • Evaluate current procedures
  • Examine operations and activities
  • Analyze the key areas of operations
  • Identify and Understand key performance indicators
  • Succeed in improving operations
  • Improve personal productivity
  • Make needed changes to methods to improve customer service whilst achieving reductions in inventory
  • Eliminate wasteful costs
  • Avoid those internal problems that limit performance
  • Obtain added value for money
  • Understand and implement the essential tools for managing warehouses and inventory in the supply chain

Training Methodology

Warehouse and Inventory Management consists of nineteen modules containing lecture content, participative discussions, and many case studies to make the training come alive. The supportive comprehensive course manual will enable practical application and reinforcement and ensure back at work applications.

Organisational Impact

A legacy of increasing product availability and customer service levels is the ever-increasing requirements to:

  • Examine the link of stock in the company operations and activities
  • Analyse the key areas of warehouse operation
  • Identify and understand key performance indicator
  • Succeed in improving operation
  • Organisations are much more healthy and productive when they have effective warehouse and inventory operations that provide superior customer service and product availability

Personal Impact

  • See how to conduct an analysis of stock
  • Gain from making productivity improvements in all operations
  • Understand how to select and maintain warehouse equipment
  • Conduct safe working practices and operations
  • Apply a framework for continual improvement
  • Gain the financial benefits that effective warehouse and inventory management can bring


Warehouse and Stores Management

The Role of the Warehouse

  • Why we need a warehouse,
  • What functions they cover,
  • How do they fit into the supply chain
  • The balance between sorting and storing
  • 12 initial questions to ask about warehousing activity

Product Classification

  • Supply /demand variables
  • ABC Analysis or the 80/20 rule
  • Determining product handling groups
  • Throughputs and product formats

Layout Options

  • Receiving options
  • Storage options
  • Picking/assembly options
  • Dispatching options
  • Using the floor and the height space
  • Organising for flow

Methods and Equipment

Here we specifically look at the lifting, storing and moving equipment available for specific layout options, including:

  • Warehouse structures
  • Loading bays
  • Selecting fork lift trucks
  • Selecting racking
  • Implications for warehouse layouts
  • Operational timings and planning

Health and Safety

  • Duty of care
  • Inspections and risk assessments-task analysis
  • Equipment maintenance and care
  • Raising people's awareness

Security and Loss

  • Minimizing internal theft
  • Minimizing external theft
  • Preventative measures will be briefly discussed.

Productivity and Costs

  • Fixed and variable cost
  • Typical costs involved
  • A model for understanding the roles of productivity, utilisation, and performance
  • Setting productivity and cost targets
  • The importance of having measurements and key indications of performance

Service Levels

As Warehouses are a link in the total process of satisfying customers, this session will therefore look at:

  • Internal and external customers
  • The three key customer service measure
  • Customer service sampling
  • Effects of substandard service
  • Minimising errors

Warehouse Layout

  • Different types of layout with advantages and disadvantages
  • Planning for flow in the warehouse
  • Checklists to help on deciding the best option


Finally, in linking together all the sessions, we put forward simple overviews and a clear summary, including:

  • The 7 step model for better warehouse management
  • The top 20 warehousing ideals for continuous improvement

Inventory and the Supply Chain

  • Inventory management definition
  • Types of stock
  • Demand amplifications
  • Demand replenishment in networks
  • Managing the flows
  • Type I and II supply chains
  • The Supply Chain Rules
  • Inventory and statistics
  • Concept of service level

Inventory Key Concepts

  • Key Component: Demand Analysis
  • Key Component: Demand Forecasting
  • Key Component: Supply Lead Time
  • Key Component: Cost & Benefits
  • Inventory benefits
  • Inventory polices
  • Inventory in organizations

Inventory Replenishment Methods and Systems

  • Basic mechanics of inventory systems
  • The stock time curve
  • Stock components
  • Stock investment
  • Free stock calculation
  • Simple replenishment methods, for example, Min/Max
  • Accurate replenishment methods, for example, Reorder Point and Reorder Level (ROP/ROL)
  • Requirements planning systems, for example, Materials/Manufacturing Resource/Requirements Planning (MRP / MRPII)

Stock Control-Coding

  • Different coding methods
  • Importance of inventory receipts
  • Identifying surplus and obsolescent stock
  • Checklists to help on deciding the best option

Stock Control-Recording

  • Separation of powers
  • Legal issues
  • How do we get inaccuracies?

Stock Control-Checking

  • Roles and responsibility
  • Requirements
  • Job Descriptions
  • Authority levels
  • Tolerances and approvals
  • The stock check programme
  • Options for stock checking methods
  • Reconciliations / discrepancies

Inventory Performance

  • Inventory Performance
  • Assessing the stock level
  • Models for implementing inventory control
  • Determining stock targets
  • Inventory questions
  • Inventory KPI's in warehouses/stores

Inventory Strategies

  • Push/pull
  • Quick response (QR)
  • Efficient consumer response (ECR)
  • Collaborative planning forecasting and replenishment (CPFR)
  • Lean and agile approaches
  • Quality Management
  • Postponement
  • Cross Docking
  • Consolidation
  • Vendor Managed Inventory (VMI)
  • Consignment stocking
  • Co Managed Inventory (CMI)
  • Direct product profitability (DPP)
  • Economic value added (EVA)
  • Collaborative supply chains

Inventory Improvements

  • Using the Supply Chain
  • Using the Theory of Constraints
  • Practical inventory improvements
  • Call offs and Telemetry
  • EDI and ICT
  • Keys to reducing stock levels
  • The 7 Rules for planning inventory
  • Model for planning inventory


The adage that “knowledge” is power holds very true in this industry. In order to maximize results we are constantly updating and upgrading ourselves. This commitment to ongoing skills development is one of the reasons we are success, the belief that there is a “better way to do things” is what motivates us each and every day. By aligning with us you are going to benefit from our years of expertise in real world scenarios. Classroom learning is great but there is no substitute to real world experience which is what we are bringing to the table.


Billionaire investor Warren Buffett said “price is what you pay but quality is what you get” and that expression is very true. With use we understand that your time is very valuable and you only want the best and most current industry related knowledge which is what we bring to the table.  Instead of giving you massive amounts of inaccurate or outdated information you get precisely what you want, the most current knowledge so you can make truly informed decisions that will directly impact productivity and your bottom line. When results are what you are looking for then the choice is clear, we are your partners in success.


Technology has revolutionized the way knowledge is disseminated in throughout the world, what use to take months or even years to reach the masses can be done in a few hours ! In order to remain relevant and viable we need to embrace innovations. The challenge with innovation is knowing when to implement it and what type of return you can expect from it. Instead of risking your time and resources we have the answers for you, Since we are at the vanguard of the industry whenever there is a fruitful innovation we will be there providing you with the information needed to make the right decision.


We understand you may have unique need so we provide a tailored made (bespoke for our U.K. friends) approach that will address your questions in the most conducive manner possible.  Respect to us means putting your interests, your needs at the forefront of our mind. You will see how genuine we are and that you not just “some customer” you are our partner in success just as much as we are your partner in success. We firmly believe in the “golden rule”, treat others with graciousness, courtesy and respect.  Come experience the difference that quality and respect makes and you will truly be amazed.

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