Course details
Amadeus Altea - Customer Management System is widely used system around the world by many airlines and airports.Course Contents
- Access and navigate within the Customer Management GUI
- Identify and accept customer
- Display customer-related information and customer history
- Flight update and customer lists
- Monitor the regrade and onload recommendation list
- Modify baggage details/excess baggage
- Theoretical seating and modify seats
- Boarding monitor and boarding activities, flight departure
- Flight disruptions (Re-accommodation)
- Operational FLight Data Management
- Set Default carrier
- Rebuild a flight
- Flight history
- TTY/PNL exchange
Eligibility / Requirements
No prior experience required to take this course
Course Location
About Sharaf Aviation Services Academy
Sharaf Aviation Services Academy, a division of Sharaf Travel L.L.C, is a respected and trusted Aviation Academy in the UAE.
Established in 2012, its primary aim is to offer comprehensive and industry relevant courses that are carefully researched and updated to cover all aspects of the airline and travel business.
The curriculum at the academy is designed by Industry experts to stimulate the minds of our alumni and provide an interactive learning experience..
Our aim is to impart training which will lead to high levels of customer satisfaction and there will be a focus on innovation and improvement. Our course content is designed to provide a productive and stimulating learning environment with the latest learning tools and facilities provided for the students and staff.
Sharaf Aviation Services is at the forefront of constantly introducing new ideas and innovations, making it one of the most recognized and respected Institutions in the region. Among our many new additions are business skill programmes, on line training modules, field trips and soft skill courses.
Our founding principle is based on providing an ideal learning experience for our students. Along with this we instill the learning of core values and integrity which is the cornerstone of our mission in enhancing the knowledge base in a holistic manner at SASA.
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