Course details
Upon completing this course you will have the skills to:- Understand how airlines and airports operate in relation to the provision of passenger services
- Learn about passenger and baggage check-in and boarding procedures, including passengers with special needs
- Interpret the respective regulatory requirements related to passenger and baggage transport
- Understand how computer reservations and departure control systems operate
- Ensure safe and secure passenger and baggage transport
- Provide superior customer service in a demanding customer facing environment
- Learn about the latest technological innovations in passenger services
- Add value to existing and future employers looking to hire and retain knowledgeable and high performing personnel
Eligibility / Requirements
- Proficiency in English language
- No prior experience required to take this course.
Course Location
About Sharaf Aviation Services Academy
Sharaf Aviation Services Academy, a division of Sharaf Travel L.L.C, is a respected and trusted Aviation Academy in the UAE.
Established in 2012, its primary aim is to offer comprehensive and industry relevant courses that are carefully researched and updated to cover all aspects of the airline and travel business.
The curriculum at the academy is designed by Industry experts to stimulate the minds of our alumni and provide an interactive learning experience..
Our aim is to impart training which will lead to high levels of customer satisfaction and there will be a focus on innovation and improvement. Our course content is designed to provide a productive and stimulating learning environment with the latest learning tools and facilities provided for the students and staff.
Sharaf Aviation Services is at the forefront of constantly introducing new ideas and innovations, making it one of the most recognized and respected Institutions in the region. Among our many new additions are business skill programmes, on line training modules, field trips and soft skill courses.
Our founding principle is based on providing an ideal learning experience for our students. Along with this we instill the learning of core values and integrity which is the cornerstone of our mission in enhancing the knowledge base in a holistic manner at SASA.
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